Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
1,087 reviews
- Rated 5 out of 5by mylittlelu, 3 months agoThe extension is a great replacement for 1Password. But 1 star for Mozilla not allowing the NordPass extension to be visible on the task bar.
Developer response
posted 3 months agoHi there! 🌟 Thanks for the great review of our extension. 🌟Limitations with Firefox's task bar visibility are beyond our control, but we're glad to be a top choice for you! 🦊 Developer response
posted 4 months agoHi! Thank you for taking the time to leave your review on our service. We appreciate it!- Rated 5 out of 5by Harry, 4 months ago
- Rated 5 out of 5by Jakez, 4 months ago
- Rated 5 out of 5by Alfredo Maciel, 4 months ago
- Rated 5 out of 5by Bunbun, 4 months ago
Developer response
posted 4 months agoHello! Thank you for the positive feedback. We're delighted you're enjoying our service exclusively.🙇- Rated 5 out of 5by Dinesh, 4 months ago
- Rated 5 out of 5by 69000iQ, 4 months agoTypical AAA+ quality one would expect from any product made by the genius's at Nord.
Developer response
posted 4 months agoYour review brightened our day! We're committed to delivering excellent service, and we're glad you noticed. Stay safe! Developer response
posted 4 months agoHello there. We’re sorry to hear that! If you’re experiencing issues with our service, make sure to contact our customer support team. We’re ready to help you 24/7 at support.nordpass.com.- Rated 5 out of 5by Firefox user 18115272, 4 months ago
- Rated 4 out of 5by Serge, 4 months ago
- Rated 5 out of 5by Jagdev Singh, 4 months ago
- Rated 5 out of 5by StylaNo1, 4 months ago
- Rated 5 out of 5by Firefox user 15684146, 4 months ago
- Rated 5 out of 5by Firefox user 19736676, 4 months ago
- Rated 5 out of 5by jive, 4 months ago
- Rated 5 out of 5by JB, 4 months ago
- Rated 5 out of 5by Mettliebhaber, 4 months agoWorks like a charm. Any error or misbehaviour so far is due to my mistakes :D
Developer response
posted 4 months agoThank you for choosing us, and we're thrilled to have met your expectations! If anything, do not hesitate to reach us at support.nordpass.com. - Rated 2 out of 5by Mister E, 4 months ago(Version 7.3.12) Extension claims I'm offline even though I'm obviously online enough to write this review. Can't add new items if "offline". UPDATE: removing and re-installing seems to have fixed the issue. HOWEVER, it reminded me of a terrible workflow issue - in order to access Nord PASS, you need to sign in with your (separate) Nord ACCOUNT, which means that fundamentally you can't use Nord PASS to secure your Nord ACCOUNT with a long/random password. God, I wish I hadn't been tricked into renewing this subscription. I should just accept the loss and switch to Bitwarden.
Developer response
posted 4 months agoHello there. We're sorry to hear about the issues you've experienced! If anything comes up in the future, we're ready to help you 24/7 at support.nordpass.com. We also appreciate your feedback about the login process. It is taken into account and will be forwarded to the appropriate team. - Rated 5 out of 5by Paul479, 4 months ago
- Rated 5 out of 5by User#42346, 4 months ago
- Rated 1 out of 5by WA, 5 months agoSince version 7, impossible to connect to the extension without activating browser history ! Why should I change my habits for this addon ?
I will definitely not renew after this, and neither will other members of my family.
After contacting the support in november, they were able only to suggest "activate browser history" after a few exchanges, and now after several new updates, the only change is that the error message is clear : "NordPass can't be used because your browser history is turned off". We are now in january, and there is no indication that this issue will be fixed anytime soon (or is even considered to be a real issue by the developers).
It is a shame for a long time customer to have to change, bitwarden and other competitors (that I use for work) are just better right now.
With version 6, OK, I had to check a checkbox after each connection, but at least I could connect. This version is really bad.Developer response
posted 5 months agoHello, we completely understand your frustration and apologize for any inconvenience caused. While this solution may not be ideal, please note that it is not a bug in our extension but a documented design choice by Firefox. We appreciate your understanding and are always here if you have any further questions or concerns. -G.S. Developer response
posted 5 months agoHello! Thanks for taking the time to leave a review. We’re happy that everything is working smoothly for you! -G.S.- Rated 5 out of 5by Firefox user 19703088, 5 months ago